RACING REWARDS PROGRAM UPDATE

The Racing Rewards program will be replaced in the 2021/22 racing season with exclusive member events and offers all year round that reward member attendance, tenure and commitment to the Club. 

The Racing Rewards program will close at 11.59pm Wednesday 15 September, 2021 and all accrued points will be converted to cash-on-card credits at the rate of 7 cents per Racing Reward point. (i.e 100 Racing Rewards points equals $7.00). Cash-on-card credits will be loaded to membership cards on Monday 20 September, 2021 and available to use on course at Flemington for food and beverage purchases throughout the racing season.

Members will still be able to earn and redeem Racing Rewards points up until 11.59pm Wednesday 15 September, 2021.

Everything you need to know about the Racing Rewards program closure can be found here.

The impact of COVID on the Racing Rewards program

Due to the ongoing impact of the COVID-19 pandemic, the Racing Rewards program has been manually adjusted to ensure the management of all points balances, season roll over and points expiry. 

As at 1 March 2020, all points have been held at their current balance, all expiring points have been manually reinstated, all tiering status has been held and all Food and Beverage vouchers for the 2019/20 racing season have had their expiry extended by 12 months. In addition, all unused Racing Rewards complimentary guest passes for the 2019/20 racing season will be honoured via individual race day ticketing, issued upon request. 

Until such time as the COVID-19 restrictions ease and we can welcome back members in greater numbers, the manual processes we have put in place to manage the above will remain.

Racing Rewards points expiry extension

In June 2020, we announced that due to the ongoing impact of the COVID-19 pandemic, all Racing Rewards points with an expiry date between 1 March and 31 December 2020 would be extended by 12 months. This has be extended to cover points due to expire in January 2021 through to July 2021. 

Food and Beverage vouchers

In addition, all Food and Beverage vouchers for the 2019/20 racing season (expiry date of 31 July 2020) would be extended by 12 months.

Due to the current COVID-19 restrictions we are not able to accept or issue Food and Beverage vouchers. Upon the easing of COVID restrictions we will provision for the use of Food and Beverage vouchers as soon as practical and we will honour the 12 month extension on any existing vouchers from the 2019/20 racing season.

Racing Rewards complimentary guest passes
Due to contact tracing requirements, as part of our COVIDSafe event plan, Racing Rewards complimentary guest passes are no longer accepted on race day. Until further notice, all member guest ticketing will be provided complimentary as part of a race day booking. Tickets can be organised via Ticketek.