Please complete the online form below and one of our staff will respond as soon as possible. 

If you have lost any property on a raceday, please leave a detailed description of the item above.

Victoria Racing Club Limited

448 Epsom Road, Flemington VIC 3031

Phone: 1300 727 575


International callers: +61 (3) 8378 0747  


Customer Service Call Centre - 1300 727 575

Usual Business hours: Monday - Friday: 9am - 5pm

Flemington racedays: 9am - 11am 

Phone: 1300 727 575

Ticketing and Collections Window - Head office

Business hours: Monday - Friday: 9am - 5pm

*PLEASE NOTE: This window is not open on Racedays

Please ensure all tickets are collected prior to raceday.            

Assistance During Major Events

The Flemington Racecourse Resident Hotline operates during all major music festivals at Flemington, and operates from the morning of the event until 60 minutes after the event.

Phone: (03) 9372 6412

The Hotline will operate during the duration of the event.          

Contact us