CONTACT US

Please note, Customer Service will be closed from the 23rd – 27th of December. 

Victoria Racing Club Limited

448 Epsom Road, Flemington VIC 3031

Phone: 1300 727 575

  • Standard race day: 9:00am - 11:00am.
  • Twilight race day: 12:00pm - 2:00pm.

*Excludes Melbourne Cup Carnival race days

Email: customerservice@vrc.net.au 

International callers: +61 (3) 8378 0747  


Assistance During Major Events

The Flemington Racecourse Resident Hotline operates during all major music festivals at Flemington, and operates from the morning of the event until 60 minutes after the event.

Phone: (03) 9372 6412

The Hotline will operate during the duration of the event.          

Please complete the online form below and one of our staff will respond as soon as possible. 

*
*
*
If you have lost any property on a raceday, please leave a detailed description of the item above.
*