Our details

Victoria Racing Club Limited
448 Epsom Road, Flemington VIC 3031

Phone: 1300 727 575
Email: customerservice@vrc.net.au 
International callers: +61 (3) 8378 0747  

Customer Service Call Centre hours of operation:

Monday to Friday: 9am - 5pm
Flemington racedays: 9am - 11am 
Phone: 1300 727 575

Customer Service Front Desk hours of operation:

Monday to Friday: 9am to 5pm

Assistance during major events

The Flemington Racecourse Resident Hotline operates during all major music festivals at Flemington, and operates from the morning of the event until 60 minutes after the event.  Phone (03) 9372 6412.

The Hotline will operate during the duration of the event. 

Contact us

Please complete the online form below and one of our staff respond as soon as possible. 

If you have lost any property on a raceday, please leave a detailed description of the item above.