CONTACT US

Victoria Racing Club Limited

448 Epsom Road, Flemington VIC 3031

Phone: 1300 727 575

Email: customerservice@vrc.net.au 

International callers: +61 (3) 8378 0747  

 

Customer Service Call Centre - 1300 727 575

Business hours: Monday - Friday: 9am - 5pm

Flemington racedays: 9am - 11am 

Phone: 1300 727 575

Melbourne Cup Carnival Extended Hours:

  • Monday - Friday: 8am - 6pm
  • Saturday 3 Nov - Derby Day: 8am - 5pm
  • Sunday 4 Nov - CLOSED
  • Tuesday 6 Nov - Melbourne Cup Day: 8am - 5pm
  • Thursday 8 Nov - Oaks Day: 8am - 6pm
  • Saturday 10 Nov - Stakes Day: 8am - 5pm 
  • Sunday 11 Nov - CLOSED

*Normal 9am - 5pm hours will resume
Monday 12 November

Ticketing and Collections Window - Head office

Business hours: Monday - Friday: 8.30am - 5pm

*PLEASE NOTE: This window is not open on:

  • AAMI Victoria Derby Day
  • Lexus Melbourne Cup Day
  • Kennedy Oaks Day
  • Seppelt Wines Stakes Day

Please ensure all tickets are collected prior to raceday.            

Contact us

Please complete the online form below and one of our staff respond as soon as possible. 

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If you have lost any property on a raceday, please leave a detailed description of the item above.
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