COVID-19 IMPORTANT INFORMATION

An update from the Victoria Racing Club on Coronavirus (COVID-19)

Current as at 20 January 2021.

The global COVID-19 pandemic is a very confronting and unprecedented situation that has impacted everyone. Our thoughts remain with every person affected by COVID-19 and the VRC is determined to do its part by taking decisive action to help minimise the spread of the virus and its effect on the community.

This page will serve as an information hub for VRC members and our community, which we’ll update regularly as new information relevant to members, partners, industry participants and the wider public comes to hand, as well as updates on Flemington events. If you require specific information, please contact our Customer Service team by emailing customerservice@vrc.net.au.

IMPORTANT COVID-19 UPDATE

Anyone who has been in a Victorian Government designated red zone in the past 14 days must not attend Flemington Racecourse.  Please stay at home, get tested and isolate at home per the Victorian Government requirements.

GENERAL INFORMATION

Q. What measures has the VRC implemented in relation to COVID-19 and physical distancing?

  • Our offices are now open with on-site staff numbers capped at 50 per cent of our workforce, and staff adhering to an approved COVID-safe return to work plan.
  • Access to our Flemington Horse Training Facility remains restricted to essential staff, authorised service providers, owners and approved media. 
  • All people on course, including staff and participants, are required to check in via QR codes using the Service Victoria app to assist with contact tracing, and have been instructed to wear a mask when they are unable to practice social distancing, in line with Victorian Government biosecurity protocols.
     

Q. Is Flemington Racecourse completely closed to the public?

  • No – our racecourse grounds, excluding the Flemington Horse Training Facility and tracks, are open for public use, and we encourage the local community to continue enjoying our gardens and wetlands for personal exercise and walking pets. 
  • We are also welcoming back patrons for race days. Numbers are currently capped in line with the VRC approved COVID plan for events and there are a number of COVID-safe protocols in place to ensure the health and safety of everyone on course.
  • Visitors are reminded that they must comply with social distancing requirements, are asked to wear a mask when they are unable to practice social distancing, and all pets must be on a leash and under the control of their owner at all times. The track itself is off limits.
  • Dog waste disposal bags and bins have been installed around the gardens and parklands – dog owners are asked to be responsible and clean up after their pets.
  • The Smithfield Road Gate is closed to the public, with access to Flemington Horse Training Facility restricted to essential staff and authorised service providers only. Please use the Epsom Road Gate or Hill Gate to access the racecourse.
  • Gate access times, outside of race days, are as follows:  
GATE OPEN
CLOSE
Epsom Rd 6.00am  7.00pm
Hill Gate 5.00am

Sunday - Wednesday 11.00pm

Thursday - Saturday 1.00am

Smithfield Rd
(Flemington Horse Training Facility
essential staff and service providers only)

2.30am 6.30pm
 

Q. What about scheduled race meetings? Are they continuing?

  • Race meetings are proceeding as scheduled under COVID-safe and social distancing measures approved by the Victorian Government. 
  • We are now able to welcome patrons back on course for race meetings in line with our approved Government COVID event plan
  • All patrons must have a ticket prior to arrival on course, and check in to Flemington Racecourse on arrival for contact tracing purposes.
  • While on course, there are only four reasons to leave your seat – to purchase food and beverage, for wagering, to use the facilities, or to leave.
  • Patrons do not have to wear a mask while seated, but must carry a mask at all times and use it when they are unable to practice social distancing.
ATTENDING A RACE DAY – BEING COVIDSAFE

Flemington is proud to be running a COVIDSafe venue to ensure the safety and comfort of all our members and staff. All patrons must comply with the following COVIDSafe requirements.

  • You will need to acknowledge a health declaration on entry to the course. If you are feeling unwell on the day, we ask that you do not attend and call us to advise. 
  • On arrival, please make your way directly to your venue.
  • You will need to scan a QR code on arrival to your space, and register your details on the Victoria Government Services App for contact tracing purposes.
  • Movement around the course must be kept to a minimum and social distancing must be maintained at all times.
  • You will have an allocated seat and we ask that you please stay in your seat throughout the day unless you are ordering food and beverages, accessing amenities or placing a bet.
  • All food and beverage service is cashless.
  • It is a requirement of entry to the venue that you carry a face mask. Masks are mandatory indoors, unless eating or drinking. Masks are required to be used in situations where you can’t maintain a 1.5m social distancing, on public transport or using ride share or taxi services.
VRC MEMBERS

Q. When will renewals open for the 20/21 racing season?

Q. Given we have missed much of the season, what does this mean for my membership?

  • The changes we made to membership renewals for the 20/21 racing season took into consideration the uncertainty regarding the COVID-19 pandemic and the potential ongoing impact throughout the racing season. We believe the renewal offers are fair and balanced taking into consideration the very challenging COVID-19 circumstances.

Below is a recap of these changes:

  • The renewal due date for the 2020/21 racing season was extended to Thursday 1st October.
  • A reduction of 50% off your 2020/21 membership subscriptions (not including any Annual Absentee Fees), annual guest cards and annual car passes.
  • Automatic renewal of all existing Phar Lap Club and junior memberships for the 2020/21 racing season, with no fees payable.
  • Members that renewed by the due date received a $160 bonus on membership cards for use on course at Flemington in dining and hospitality venues throughout the 2020/21 season.
  • Members that purchased an annual guest card by 1st October 2020 for the 2020/21 season receive a further benefit of $110 added to their membership card.
  • An instalment payment plan to enable you to pay your membership subscription in three equal payments throughout the season has been introduced. 
  • All existing Racing Rewards points and current food and beverage vouchers that were due to expire in the period between 1st March – 31st December 2020 will have their expiry dates extended by 12 months from the original date. 
  • All Racing Rewards tier status will be held and rolled over for the 2020/21 season and members who were eligible to elevate their tier status will have this automatically granted.
  • All remaining complimentary Racing Rewards guest passes will be honoured via individual race day ticketing, issued upon request.
  • An extended financial hardship provision providing all members access to a range of options that enable ongoing connection to the club if they are unable to renew for the 2020/21 season due to COVID-19 circumstances. A quick call to Customer Service will enable us to work through the best option for your own personal circumstances.

Q. Will you be providing a refund on my membership now given that we weren’t able to attend MCC? 

  • No, we will not be offering a refund on your membership or any other fees. We believe the revised offers for the 20/21 racing season are fair and balanced taking into consideration the very challenging COVID-19 circumstances.
FLEMINGTON HORSE TRAINING PRECINCT

Q. What is the VRC doing to be able to continue operating during this time?

  • The VRC, in consultation with Flemington trainers and Racing Victoria, has restricted access to the facility, with only essential staff and approved service providers allowed to enter the Flemington stables, trackwork and jump outs. 

Q. Who is classified as essential staff?

  • The VRC classifies licensed trainers, registered stablehands, licensed jockeys, RV officials, club staff and essential personnel (vets, farriers, medical staff, feed merchants, horse transport drivers) as essential staff permitted to attend trackwork and jump outs at Flemington. 

Q. Can owners with horses trained at Flemington visit the stable?

  • Yes, effective 4 December 2020, owners are now permitted to attend the following:
  1. The Flemington Horse Training Facility for the primary purpose of visiting their horse provided their attendance is not during trackwork and they only attend the stables of their licensed trainer; and
  2. Jump-outs and official trials at which they have a horse engaged.
  • Owners are not permitted to attend during morning trackwork, communal training locations (such as training towers) or access the infield. 
  • Owners are advised that if they, or anyone they live with, is unwell and/or displaying any symptoms of COVID-19; and/or have been for a COVID test and are awaiting a result; and/or work with someone that is a suspected or confirmed COVID-19 case; and/or have been in a COVID Hotspot, they must not attend the Flemington Horse Training Facility.
  • When visiting a stable, owners are required to wear a mask at all times when inside any barns or dwellings and when they are unable to socially distance outside. Owners are encouraged to regularly wash or sanitise their hands.
  • In accordance with their required COVID Safe Plans, trainers are requested to maintain an accurate visitors’ log detailing the names and times that owners have attended their stables. This will assist trainers to protect their operations and the industry in the event of a possible or confirmed COVID-19 case that requires contact tracing.
FLEMINGTON EVENTS

Q. Is Cirque du Soleil’s KURIOS still going ahead?

  • Performances for Cirque du Soleil’s KURIOS have been suspended and Cirque du Soleil is contacting ticketholders about their options via their original point of sale.
  • More information is on the Cirque du Soleil website, or by calling the Cirque du Soleil Customer Service Team on 1800 036 685 between the hours of 9am-3pm, Monday through Friday. 

Q. I have a function booked at Flemington, will it be affected?

  • Please get in touch with your Flemington Event Planner to discuss the impact, if any, on your event.

Further information on the status of upcoming events is on our Events page.